信息技术办公室为教师提供广泛的技术服务, staff, and students.

我们负责并支持校园里的大部分技术资源, including classroom technology, online learning management system, student information system, wireless network, internet access, website, e-mail, file systems, and more.

To submit a help desk ticket email help@0759e.net


Quick Answers to Common Problems

In today's internet environment, 采取措施保护你的个人信息安全比以往任何时候都更加重要. 避免网络攻击最简单的方法之一就是提高你的密码安全性.

How to create strong passwords:
Strong passwords have these characteristics:

  • They do not contain elements of your username
  • They do not 包含您的个人信息元素,如家庭成员的姓名, your birth date, address, phone number, or Social Security Number
  • They do not 包含明显的短语,如“password”或“12345”."
  • 它们对你来说很容易记住,但对其他人来说却很难猜到.
  • 它们混合了大小写字母、数字和符号(如$%#)!)
  • They are longer than 15 characters

What is a passphrase?
A passphrase is a unique combination of words, numbers, 这些符号对你来说很简单,很熟悉,但对任何试图猜测它的人来说却很模糊. 密码短语往往比密码长,这也增加了它们的本地安全性. 我们鼓励用户开始使用密码短语,远离密码. Here is an example of how to create a passphrase.
从一个大家熟悉的短语开始——我喜欢在冬天滑冰!
编辑该短语使其更安全- iluv2icesk8nwinter!

Here is another example:
Phrase - Chocolate is the best
Passphrase - ch0c0l8izDaBe$t

Password Protection
这里有一些建议,教你如何通过日常练习来保护你的密码安全:

  • You should NEVER send your password in an email. WCU IT办公室绝不会要求您在电子邮件中提供密码或用户名, 其他信誉良好的企业或个人也不会这么做.
  • 不要把你的密码写在一个容易找到的地方. This includes sticky notes on your desk, cards taped to your monitor, or notepads in a drawer of your desk.
  • Do not tell other people your password. Your password is just that, YOURS. If you are a faculty or staff member, 请记住,您的密码可能允许访问受FERPA法规保护的信息.

请按照以下说明重置您忘记或未知的密码:

此密码恢复过程允许您使用先前配置的多因素身份验证器或我们存档的个人电子邮件地址.

  1. Visit http://wmcarey.onelogin.com
  2. Click Forgot Password
  3. Type your William Carey University email address
  4. Click Continue
  5. The process varies here:
    1. Multi-Factor Authenticator previously set up
      1. 如果启用了多因素身份验证器,则将在默认情况下接收身份验证请求.
      2. 使用MFA验证请求,输入新密码,然后单击Submit
    2. 没有先前设置的多因素或访问以前的MFA不可用
      1. Click Change Authentication Factor, if necessary
      2. Click Email
      3. 检查您的个人电子邮件地址并按照指示操作

If we do not have your personal email address on file, 您将需要提供您的身份验证,以便我们的工作人员重置您的密码并在我们的系统中设置您的个人密码.

After resetting your password, 请预留15分钟的时间让密码在所有服务之间同步. 此时,您应该能够访问您的WCU IT资源 http://wmcarey.onelogin.com.

Note: 此过程将重置与您的学生帐户绑定的所有在线帐户的密码. If you are having trouble with MFA (not getting, or seeing, the codes) then please submit a ticket at http://indigo.0759e.net/help.

要重置学生帐户密码,请完成以下步骤:

  • Visit OneLogin at http://wmcarey.onelogin.com/.
  • Choose "Forgot Password".
  • Enter your WCU student email address. Be mindful that our usernames use (first initial)(last name)(student ID). For me, the address would look like jdoe123456@student.0759e.net. 
  • The process varies here:
    1. Multi-Factor Authenticator previously set up
      1. 如果启用了多因素身份验证器,则将在默认情况下接收身份验证请求.
      2. 使用MFA验证请求,输入新密码,然后单击Submit
    2. 没有先前设置的多因素或访问以前的MFA不可用
      1. Click Change Authentication Factor, if necessary
      2. Click Email
      3. 检查你的个人电子邮件地址并按照指示操作

重置密码成功后,请等待15分钟后再尝试登录. When ready, head over to OneLoginLet us know if you have any further trouble!

  1. Click here or navigate to http://login.microsoftonline.com
  2. Input your entire William Carey University email address
    • 学生的电子邮件地址遵循以下格式[用户名]@student.0759e.net. Your username is the first letter of your first name, your entire last name, and your student ID number. For example, 一个名为John Doe的学生,其学生号为123456,用户名为JDoe123456,电子邮件地址为jdoe123456@student.0759e.net. 在激活您的Indigo学生门户帐户之前,您将无法访问Office365.
    • 教职员工的电子邮件地址遵循此格式[用户名]@0759e.net. 您将收到您的用户名完成与人力资源的处理.
  3. Click Next
  4. Input your password
  5. Click Sign In
  6. If prompted for with the option to "Stay Signed In?" choose whichever option you prefer
  7. 在右上角,点击“安装Office应用程序”按钮
  8. Click the option "Install Microsoft 365 apps"
  9. Follow the prompts that appear on screen

为了在移动设备上设置您的菠菜网比较大的平台电子邮件地址, 您必须首先使用计算机登录到您的电子邮件帐户以完成激活过程.


iPhone

  1. Tap Settings > Mail, Contacts, Calendars > Add Account > Exchange
  2. Enter the Email address and Password. If you like, you can add an account description
  3. If asked, beside Server, type “office365.com”
  4. Beside Domain, type “wmcareyad
  5. Tap NEXT.
  6. Your account is now setup and should now be working. To view it, 返回到邮件应用程序主屏幕,从同步的电子邮件地址列表中选择Exchange.

Android

  1. From the home screen, tap Email.
    Note: If the Email 快捷方式从主屏幕移除后,也可以从 Apps menu.
  2. Enter the Email address and Password. Tap NEXT.
    Note: If an email account is already set up, tap the Menu icon, tap SettingsManage accounts, and tap the Add icon.
  3. 设备将尝试自动设置帐户. If the settings are found, tap the desired Account options and tap NEXT. Enter a name for the account and then tap NEXT. The email account is now set up. If the settings are not found, tap MICROSOFT EXCHANGE ACTIVESYNC.
  4. If Unable to setup account message appears, tap OK.
  5. Enter wmcareyad\username and Exchange server = outlook.office365.com . 从前面的步骤中自动填充密码. Tap to check Use secure connection (SSL) and Use client certificate as required. Tap NEXT.
  6. If prompted, read the Activation notice and tap Activate
  7. 轻按,设置帐号交付和同步选项.
  8. Tap NEXT.
  9. Enter a name for the Exchange account, then tap DONE.
    Note: The name is optional and can be anything.
  10. Your account is now setup and should now be working.

Notes

  • 你必须使用下面的链接下载与菠菜网比较大的平台直接相关的Respondus版本. 不要直接从主网页下载Respondus.
  • 您必须在计算机上具有管理权限的配置文件上安装Respondus锁定浏览器.

Instructions

  1. Click HERE or navigate to http://www.respondus.com/lockdown/download.php?id=752841153.
  2. 点击右中黄色的“Install Now”按钮
  3. Follow the on-screen prompts to complete installation. 您必须拥有配置文件的管理权限才能完成安装

您所使用的计算机必须安装与菠菜网比较大的平台学生相关的Microsoft Office版本, faculty, or staff account for this process to work.

  1. Open the OneDrive program
  2. Input your entire William Carey University email address
    • 学生的电子邮件地址遵循以下格式[用户名]@student.0759e.net. Your username is the first letter of your first name, your entire last name, and your student ID number. For example, 一个名为John Doe的学生,其学生号为123456,用户名为JDoe123456,电子邮件地址为jdoe123456@student.0759e.net. 在激活您的Indigo学生门户帐户之前,您将无法访问Office365.
    • 教职员工的电子邮件地址遵循此格式[用户名]@0759e.net. 您将收到您的用户名完成与人力资源的处理.
  3. Click Next
  4. Input your password
  5. Click Sign In

Once you have signed in, 您可以在Windows资源管理器中查看OneDrive文件夹,与查看文档文件夹的方式相同.

OneDrive现在会在你保存文件时作为一个选项出现.